1. Overview

This Refund & Cancellation Policy applies to all purchases of CodelithLabs Premium subscriptions made through our website at codelithlabs.in. By purchasing a Premium subscription, you acknowledge that you have read, understood, and agree to this policy.

CodelithLabs offers a monthly subscription-based Premium membership that provides ad-free access, priority support, and enhanced features. All subscriptions are processed securely through Razorpay.

2. Cancellation Policy

2.1 How to Cancel

You may cancel your Premium subscription at any time by:

• Logging into your Dashboard and navigating to subscription settings
• Contacting our support team at support@codelithlabs.in

2.2 Effect of Cancellation

Upon cancellation:

• Your Premium benefits will remain active until the end of your current billing cycle
• You will not be charged for subsequent billing periods
• After expiration, your account will revert to the free tier with ads
• No partial refunds are provided for unused time in the current billing cycle

3. Refund Policy

3.1 Refund Eligibility Window

Refunds may be requested within 7 days of purchase under the following conditions:

• You experienced a technical issue that prevented access to Premium features, and we were unable to resolve it within a reasonable timeframe
• You were charged incorrectly or multiple times due to a payment processing error
• The Premium features did not match the description on our Pricing page at the time of purchase

3.2 Refund Exclusions

Refunds will not be provided in the following cases:

• Requests made more than 7 days after the original purchase date
• You changed your mind or no longer need the service (please cancel instead)
• You did not use the Premium features during your subscription period
• You violated our Terms of Service
• Your subscription was already cancelled or expired

3.3 How to Request a Refund

To request a refund, please contact our support team at support@codelithlabs.in with the following information:

• Your registered email address
• Payment transaction ID or Razorpay order ID
• Date of purchase
• Detailed reason for the refund request

3.4 Refund Processing Timeline

If your refund request is approved:

• We will process the refund within 5-7 business days
• The refunded amount will be credited to the original payment method used during purchase
• Depending on your bank or payment provider, it may take an additional 3-10 business days for the refund to appear in your account
• You will receive an email confirmation once the refund has been processed

4. Subscription Renewals

CodelithLabs Premium subscriptions automatically renew on a monthly basis. You will be charged at the start of each billing cycle unless you cancel before the renewal date.

We will send a reminder email 3 days before your renewal date. If you do not wish to continue, please cancel before the renewal date to avoid being charged.

5. Disputed Charges

If you believe you have been charged incorrectly or fraudulently, please contact us immediately at support@codelithlabs.in before disputing the charge with your bank or payment provider.

Important: Initiating a chargeback without contacting us first may result in the immediate suspension of your account and may affect your ability to use our services in the future.

6. Promotional Offers & Discounts

From time to time, we may offer promotional pricing or discounts for Premium subscriptions. These offers are subject to their own terms and conditions, which will be clearly stated at the time of purchase.

Promotional subscriptions are generally non-refundable unless otherwise specified in the promotion terms.

7. Service Interruptions

While we strive to maintain 99.9% uptime, occasional service interruptions may occur due to maintenance, technical issues, or unforeseen circumstances.

If a service interruption prevents access to Premium features for more than 48 continuous hours, you may be eligible for a pro-rated refund or account credit at our discretion. Please contact support for assistance.

8. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date.

We encourage you to review this policy periodically. Continued use of the Service after any changes constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this Refund & Cancellation Policy or need assistance with a refund or cancellation request, please contact us: